Goods offered by this website

Goods for sale from this website include :

  • Welding Equipment
  • Welding Equipment Consumables
  • Welding Safety Equipment

Conditions of Sale

All sales are made under full compliance with the laws of New Zealand including:

  • Fair Trading Act
  • Commerce Act
  • Sale of Goods Act
  • Consumer Guarantees Act

Product descriptions, pricing and product image errors are unintentional and we reserve the rights to make any corrections at any time. We regret, but are not liable for any such errors. We reserve the right to refuse any order, for any reason.

All prices are listed in New Zealand Dollars and exclude GST which is computed by the shopping cart before payment is made.

All orders are processed in New Zealand Dollars only.

Payments, Shipping and Returns

We require all orders to be paid before the products are delivered.

This site uses DPS secure hosted payments processing to process credit card transactions. You will be requested to enter your delivery and contact details online. Your credit card details will be handled by DPS Secure Payments and all details are kept secure by DPS and will not be released to any other party including Welding Direct (NZ) Limited.  Visa and Mastercard credit cards are accepted by DPS.

When paying by credit card the following rules apply:

  • Only the Customer's credit card may be used
  • The goods will be dispatched to the Card Holder - not to a third party
  • The delivery address must be a physical address and not a PO Box or Depot.
  • A signature must be obtained from the Card Holder on delivery of goods.

Freight

Welding Direct (NZ) Limted seek to offer our customers minimised freight charges based on the weight or volume of the order being placed. For small orders we will attempt to ship by New Zealand Couriers using an Express Pack or box. For larger orders we charge per kilo based on the destination.

Orders will be shipped within New Zealand within 2 working days of receipt of your order. Standard delivery times will vary around New Zealand, however delivery can be expected within 3 working days of the date of order.

Welding Direct (NZ) Limited reserves the right to ammend freight charges if for any reason the check out calculated freight is incorrect.

Damage in transit must be notified to Welding Direct (NZ) Limited by emailing sales@weldingdirect.co.nz within 3 days of receipt of the goods.

Disputes

Any disputes arising out of the sale must be referred to Welding Direct (NZ) Limited. by emailing sales@weldingdirect.co.nz

Warranty

The goods carry a 12 month warranty for defects arising from faulty parts or workmanship during manufacture.

This warranty does not extend to failure of the product due to abuse, neglect, incorrect use, incorrect application, modification, repairs carried out by any person or organisation other than Welding Direct (NZ) Limited.

Warranty will be determined at the sole discretion of Welding Direct (NZ) Limited. Any dispute arising out of any decision made by Welding Direct (NZ) Limited will be referred to mediation if it cannot be resolved.

Return Policies

Goods may be returned at the customer’s expense within 7 days of receipt pursuant to the Consumer Guarantees Act however the packaging must be in original condition and the product unused.

A restocking fee of 20% will be deducted from your refund. If you have any doubt as to the suitability of the product we suggest you email us at sales@weldingdirect.co.nz before ordering to avoid any dispute at a later date.